I purchased this sectional 3 years ago. It came with broken tray (hidden area). I called them, no answer, they called back, I called back, but then no answer. Tried to email them several times with no luck, so just gave up.
This sectional is really BIG. It's comfy and nice. I have gotten a lots of compliments . I later on find another place that sell it cheaper than LA furniture and no shipping cost :( . But I'm happy with my sectional, even though they never solved the broken tray problem..